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Why i can’t receive any gifts from king 🏆

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  • bearwithme
    bearwithme Posts: 15,993 Candy Moderator
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    Hello @MAYOYA and welcome to our friendly King Community. I am assuming you are referring to the fact that your trophy has disappeared, so you can't get the build a bot or Dexter or Rami/DiDi (which is being phase out anyway). I recently had this happen to me a few times. I found that after I played a level or two my trophy came back.

    You can also try this -

    Sometimes the game gets temporarily hung up and a few simple steps can help you out.  

    Clear your cache. The way to do this is slightly different depending on the platform and software you are using, but you should be able to use the internet to find out how to do that if in doubt.

     Check your app update - App developers are giving their best to deliver a great experience to the users, which is why they are constantly working on improvements. If users complain about the issue, including freezing and crashing, developers will fix it with an update. That is why it is essential to regularly update all your apps or at least the ones you use daily.

    Finally, shutdown the platform you are playing on for at least 20-30 seconds. Usually by doing these simple steps you can clear up a temporary problem you may be experiencing.

    However in my case what worked best was playing a level or two. I hope your trophy reappears soon just like mine did.

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