Sign Up!

⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE

Please, How do I get my gold bars back

Options
Zeus01
Zeus01 Posts: 2 Newbie

About a week ago, I lost most my gold bars, I had 113 gold bar, but when I logged in the following day I had only 3

Answers

  • kiara_wael
    kiara_wael Posts: 144,945 Candy Moderator
    Options

    Hi @Zeus01 . Welcome to our Community 🙎‍♀️

    Sorry to hear that you lost your Gold Bars!! This King Community does not deal with the Purchase issues as the query includes your personal details!

    Check this useful page where you can see how to request a refund depending on the device you play on. 

    If you play on mobile and want to contact Player Support, the best way then is to email directly from the game. 

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. 

Hey! Would you like to give us your opinion?