Hello @Aphill66 A Warm Welcome to our friendly King Community 🤗
I am very sorry to hear about the issue in your game!!
I heard from few other players that, sometimes it takes few minutes to receive our purchased items either because of not having strong Internet Connection and/or server issues!!
So, please log out of your game ---> Disconnect from Internet ---> Restart your device after shutting it down for few minutes. And you should see your purchased items in your game 👍️
If you don't see them still, please post back and let me know which device you are using.
You can post your reply simply by typing in the comment box given below.
Answers
Hello @Aphill66 A Warm Welcome to our friendly King Community 🤗
I am very sorry to hear about the issue in your game!!
I heard from few other players that, sometimes it takes few minutes to receive our purchased items either because of not having strong Internet Connection and/or server issues!!
So, please log out of your game ---> Disconnect from Internet ---> Restart your device after shutting it down for few minutes. And you should see your purchased items in your game 👍️
If you don't see them still, please post back and let me know which device you are using.
You can post your reply simply by typing in the comment box given below.
Talk to you soon! Have a great rest of the day!
Please stay Safe & Warm! 😷
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0 · Helpful Woah! Sweet Love HahaI just did what you recommended and it did not work. I am on my iPad.
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0 · Helpful Woah! Sweet Love HahaHi @Aphill66 and welcome to our Community!
Please check this page here for help with purchases.
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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1 · 1Helpful Woah! Sweet Love HahaI just did what you recommended and it did not work. I am on my iPad.
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0 · Helpful Woah! Sweet Love HahaGo to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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0 · Helpful Woah! Sweet Love HahaWhat didn't work? You logged in to your Apple-ID and reported a problem with the purchase? What in that process did it go wrong?
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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1 · 1Helpful Woah! Sweet Love HahaI purchased gold bars for $1.99 and never received them but was charged.
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0 · Helpful Woah! Sweet Love HahaHi @Aphill66 !
Please check the page here how to get this sorted out.
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love HahaI made a purchase of gold bars and booster pack worth 79 rs twice
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0 · Helpful Woah! Sweet Love HahaHi @sherld and welcome to our Community!
Did you have any issues with the purchases? If so, you can find help on this question as many other FAQ:s here.
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love HahaThe same thing happened to me only I was charged $2.99
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0 · Helpful Woah! Sweet Love HahaThe same thing happened to me only I paid $2.99!
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0 · Helpful Woah! Sweet Love HahaHi @Taylro9 . Welcome to our Community
If something wrong with your purchase . please check this page
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2 · 1Helpful Woah! Sweet 1Love HahaThis wasn’t much help I repurchased it and just losses $2.99 bc I never got my other 60 gold bars
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0 · Helpful Woah! Sweet Love HahaYou will find all the details here.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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1 · Helpful Woah! 1Sweet Love Haha