The Community in more languages
Now the forum welcomes more languages.
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Hello and welcome to this community
I am sorry, but it is not possible. Because you received the boosters on a cell phone and they are saved there. Unfortunately, the boosters cannot be transferred to another device. You can only play them on one cell phone. See: Go into your game on the gear - question mark = help center. It's in there. The booster cannot be transferred. Good luck
Sometimes your boosters cannot be recovered or replaced:
If they have been won or obtained for free in the game, unfortunately, we do not offer a replacement for these, as per our Terms and Conditions. For more information, please contact us using the link at the bottom of this page:
Hello and welcome to this community
Please go to your game: on the gear wheel - question mark = help center. Enter booster at the top and maybe there is something lost from booster there. If not, please send an email from there. You will then receive an automatic email and please reply to it again. Please include your ID number.
Good luck
Unfortunately your old phone holds the only records of the boosters you have accumulated. Best policy is to use them whilst they are available. If your old phone still works, use the boosters to the max to progress the game. Purchased boosters and gold bars are the only things that can be restored with proof of purchase. Make sure that you always save the game either to a king.com account or facebook profile.