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I try to purchase from shop but the wheel keeps turning it doesnt open and i cant use my gold bars??
Hello @Mzolisto 🤗 Hearty Welcome back to our sweet King Community!
Can you please provide more specifications?
For example, what is happening when you are trying to use your Gold Bars? When you want to buy from the shop, are you receiving an error message?
The more details you provide, the better assistance we can provide 👍 If you can post a screenshot of any error messages you see also will be helpful!!
To post the screenshots, tap on the 2nd icon located in the bottom left corner of the comment box.
Hope to talk to you soon. Have a great rest of the day🍫🍫
Why can't i use my gold bars and be able to buy from the shop
I have the same problem. Game ID is 9015880111
Hi Joxxi, are you able to try signing in and out of your account to see if that helps? Also, you can try a different device, if that is possible for you.
Please do help me to use my gold bars. Here is my game id 11059448064. For me to buy extra moves & lives.
Thank you so much.
Hi @lin70 . Welcome o our Community
This could be a problem if your game app is not up to date or if your game is not fully connected to the server.
Even slow internet is one of the causes of this problem.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
If you have the same problem after doing this then you will find complete information HERE and of course tell your Game ID there.
@lin70 see post below should help you. put your game ID in there and problem
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its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
