Candy crush don't load on samsung tablet

Bommel_89

Since saturday 30 may, candy crush will not load on my samsung tablet.

I also get the orange screen for 20 seconds and than it stops

Model samsung tablet GT-P5110

I already saw there are some problems with other devises. (Kindle fire)

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/300091/candy-crush-dont-load-on-samsung-tablet

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/299936/game-not-loading-crashing-on-amazon-kindle-tablet

Rubina24

i think you should delete it then reinstall it.

i think it will work.

try it

Bommel_89

https://community.king.com/en/candy-crush-saga/discussion/comment/803538#Comment_803538

I made a new thread, because this thread is only for kindle fire. I have a samsung tablet

Bommel_89

https://community.king.com/en/candy-crush-saga/discussion/comment/803543#Comment_803543

If i delete and reinstall the candy crush app, i lose all my saved boosters...

So i wait for the solution for the kindle fire and hope that it will also solve the problem for the samsung tablet

Rubina24

if u will save ur progress then u will not lose ur saved booster

Bommel_89

Since today the candy crush app is working again on my samsung tablet!

I didn't delete and reinstall the app...

aijaziqbal

Yup good u didnt delete.

The boosters will not come again as it is stored on the device so whenever we reinstall or change our device we will lose boosters.

Best thing is to wait for the updates to fix.

Crazy Cat Lad

Hi @Bommel_89 !

Please check about the Kindle issue here:

https://community.king.com/en/candy-crush-saga/discussion/299936/game-not-loading-crashing-on-amazon-kindle-tablet

Regarding Android, please make sure to have at least 2 GB of free memory on the device, at least 1 GB RAM and the Android version needs to be Android 4.4.4 or higher.

Bommel_89

Candy crush is not working (again...) on my samsung tablet since today's update

Freddy_

@Bommel_89 have you done all the general troubleshooting tips. Checked for device and game update and logged out and restarted you device , then logged back in.

Strange one, so far your the only with issue so not sure if there is a general problem as would have thought we would have had more enquires, seems to be related to your device