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Won't connect to app store

2

Answers

  • Hafjall
    Hafjall Posts: 1

    Level 1

    edited June 2020

    Same problem here for 2 weeks now... Please fix ASAP....

    Can't connect, hope i will not be sendt back in the colorbomb race because i cant connect anymore (i have been on the Ice planet for over a year now....)

    Is level 108, and is playing game 4400 at the moment.. Progress is slow, when i cant get boosters, and cant spin the wheel for ekstra 5 moves


    It's my only app that have network issues, every other app works fine on my phone. Tried to install it on my PC but the problem is the same there. All internet works fine, just not from your app....

  • marusa
    marusa Posts: 3

    Level 1

    I still cannot connect. It is very disapoonting. I have not received help to solve it yet.

  • Loveth_NP
    Loveth_NP Posts: 1,741

    Hi @lissalee a warm welcome . Sorry about this but sure it’s a malfunction or a network issue . Kindly make good use of the helpful hint the experts have dropped here for you already . Best of luck and enjoy crushing πŸ₯‚πŸ­

  • glynn0207
    glynn0207 Posts: 1

    Level 1

    I am unable to connect to the store either. Whether I am on wifi or data (I've tried 3 separate locations) I have a galaxy A8 I believe that it may in fact be the games servers not everyone's phone

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Such a problem has been found in the game and the problem is under investigation. The studio is trying to fix this problem but we have no information at this time as to when the problem will be fixed.πŸ˜”

    You can also check this steps.

    Log out game - Reset App Store - Restart your device - Check app update - Open game - Log in.

  • Verve4vaughn
    Verve4vaughn Posts: 15

    Level 2

    I am having the same issue as of 15apr 2021. not connecting to app store, Using windows computer, latest version of firefox. when i try to log into my account, it says there is an error, try again later. pls advise how I can fix this

  • Devinder41
    Devinder41 Posts: 1

    Level 1

    Hi there! I'm here to post my problem that I'm facing in candy crush saga. The problem is that, my game is not connected with app store. It is keep on asking to connect with app store and keep on loading everything. .

  • gabor13
    gabor13 Posts: 14

    Level 2

    Keep getting this message on my kindle fire 7. I have uninstalled and reinstalled app; have cleared cache, I shut it down every day. Still cannot play the game because this message appears. Obviously I reached the app store to be able to reinstall the game but I still get this message. Please help me fix.

  • MrBillMc
    MrBillMc Posts: 2

    Level 1

    App store keeps spining and spinning .It won't open

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