Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
Why I only have few friends to request lives? I used to have alot of them
Answers
-
Hi there and thanks for posting your question.
If you're not receiving lives from King.com, here's why.
If you referring to Facebook, lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Don't forget that you can always request plenty more lives at any time from your friends! Also if you use a King account instead of Facebook, you will not encounter this issue.
Let us know if you are able to resolve your issue and need further help.
Thank you.
-
@ychavira Hi and welcome , there is some very good information above regarding this issue, but while you are here can a point you in the direction of the contest area. Currently we have a few competitions to win gold bars for your game. These can be very handy to have for your game
