Problems with level 6143

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/308291/level-6143

Hi once again. Please be patient. It is possible as some devices were not showing the glitch. Which device you are playing on.

Traybo

I don’t understand the delay ? Why not just remove it ?

wykoon

Hi there @KSimmo01 and I hope you're talking about Fast Race 😅

If yes, it is possible for other players to catch up on you if they continuously pass a level without any difficulties or they have boosters or unlimited lives. At one point, I thought I was leading the race and I don't have more lives to play before my bed time. So when I logged in the following day, I was at taken over and the next few hours, I was at the last place!

Definitely I'm disappointed but it's a race, so I just try to level up as fast as I could and if I can catch up, that will be wonderful... otherwise, I have to accept my position...

Hope that you can pass a level with ease and continue winning an episode race. Happy game and leveling 😀

Freddy_

@KSimmo01 Hi and welcome, the win 10 app version is still working i believe hence you may be seeing other people continuing there progress. As far as im aware the Facebook game is not working as is some android devices. Not sure about iOS has have not tried this yet.

Thanks

dkipz

I have been having the same problem since the beginning of the week. The red key doesn’t get counted as a red when it is crushed so the game ends early with one red shy of what is needed to finish.

Bagpuss0408

Same problem here, red key not getting counted

superdifey

Yes I’ve got the same issue too - both on IOS and on Facebook.

Jen1012

Please fix this. It can’t be that difficult since you managed to mess it up overnight!

kieran_bb

This level can’t be completed. It requires 11 red candies but there are only 10 on the board (the red key doesn’t get counted and doesn’t become a red candy if you get the other keys first) and there is nothing to create more red candies.

ChristinaBo

Please fix this problem. I'm no longer able to enjoy the game!It's so frustrating since I am doing everything right!

Freddy_

@ChristinaBo Hi, the level has been reported there is nothing else we can do until we get some news back.

Pépette29

Bonjour,

Je voulais juste vous signaler le même problème au niveau 6143: la clé rouge une fois explosée n'est pas comptabilisée comme bonbon rouge, le jeu s'arrête pour manque de cibles.

Etonnament, une amie à moi vient de passer hier ce niveau sans problème!

Vite une solution!

Merci

tratelqalam

Technical problem Send your complaint to the technical support center

celticsibh

This problem still exists. I've wasted numerous lives and boosters i paid for trying to pass this level only to find that it is an issue in the actual game. This is not on. People have wasted money on this level.

Freddy_

@celticsibh Hi and welcome. if you have made a purchase contact customer support

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Or alternatively use the contact us at bottom of page ( you will need your Game ID for this )

Thank you