I can’t connect my Facebook to my candy crush saga

loulo78

I was at a level over 2000 and the account was linked to my facebook account .

But suddenly my account got logged out off and when I tried logging back in , the account was linked to another facebook account where I had to start again from the first level . Plus I cant seem to log back into my actual account that was linked to my own facebook.

WKImortalKM

@loulo78 sorry to hear that.

Mary_Kay

https://community.king.com/en/candy-crush-saga/discussion/comment/1008420#Comment_1008420

So your account is linked to the wrong facebook account? Sounds like you need the help of a Community Manager. I'm tagging @Crazy Cat Lad to help you. Have you tried logging out and checking for updates, then restarting your device and try signing in to the correct facebook account. Try that.

Crazy Cat Lad

Hi @morganbentleyx and welcome to our Community!

Your game is connected to your King account already therefor no option to connect to Facebook come up.

You will need to first log out from your King account (in the bottom of your profile page). Then the option to connect to Facebook instead should appear.

Please note that if no progress has been saved on your Facebook the game will start from level 1.

To sync the King account to Facebook so you'll be on the same level no matter which account you use, please check HERE.

tratelqalam

https://community.king.com/en/candy-crush-saga/discussion/309584/i-can-t-connect-my-facebook-to-my-candy-crush-saga

The screenshot it displays clearly tells us that you are already connected to a Facebook account. Just click on my profile and all details will open.