Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
Lost boosters
mrsnow1127
Posts: 1
Level 1
in Support
Answers
-
Hi and Welcome to our Community
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.
Please read links bellow about lose booster 👇️
-
-
Hi and welcome to the community.
I would just like to add in the above answers that although the lost boosters are not recoverable but in case if you have any purchased boosters please contact directly to player support from your game and they have your purchase history i am very much hopeful that a positive action would be taken in your favour. Or you may contact them through below link.
You need your player Id for doing so.
-
Hi dear welcome to our community
sorry for the inconvenience
But when we uninstall the game All boosters will disappear from game because its saved on your own storage not online anywhere.
Please Read all information here 👇
hope this helps
have fun
-
Hi @mrsnow1127 and welcome to pour Community!
The Boosters and Lives are not backed up to King's server through Facebook or your King account like the levels and Gold Bars.
If you use a cloud or any backup system to back all game data, please check with the backup provider to check what goes wrong in the back up.
If you lose any purchased items, then always contact Player Support to get these replaced.
