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I recently uninstalled and reinstalled both candy crush saga and candy crush soda. I had both games backed up to my cloud and I lost all my boosters and more. This happened to me a month ago as well. This is so frustrating. Can you please help!
Yes, you will stay on the same level and your gold ribbons will also be saved, but you will lose your boosts and lives as they are stored on the device memory and not on the game app
Hi @mrsnow1127 and welcome to pour Community!
The Boosters and Lives are not backed up to King's server through Facebook or your King account like the levels and Gold Bars.
If you use a cloud or any backup system to back all game data, please check with the backup provider to check what goes wrong in the back up.
If you lose any purchased items, then always contact Player Support to get these replaced.
Hi dear welcome to our community
sorry for the inconvenience
But when we uninstall the game All boosters will disappear from game because its saved on your own storage not online anywhere.
Please Read all information here 👇
https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it
hope this helps
have fun
Hi and welcome to the community.
I would just like to add in the above answers that although the lost boosters are not recoverable but in case if you have any purchased boosters please contact directly to player support from your game and they have your purchase history i am very much hopeful that a positive action would be taken in your favour. Or you may contact them through below link.
You need your player Id for doing so.
@mrsnow1127 Hi and welcome, As Kiara has explained your boosters are stored on the device so i would not uninstall your game unless absolutely necessary as this will keep happening to you. All you keep when uninstalling on mobile devices is your level and gold bars.
Hi and Welcome to our Community
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.
Please read links bellow about lose booster 👇️
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Comprei no jogo e não chegou a compra
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
