I bought the 15.99 booster package but did not receive the boosters

happyretiree

How can I get a refund or get the boosters that I recently purchased but did not receive.

Freddy_

@happyretiree Hi and welcome, The community does not deal with purchases as it contains your personnel details.

please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Or alternatively use the contact us at bottom of page (you will need you game ID for this) and they will help you with your problem

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/310164/i-bought-the-15-99-booster-package-but-did-not-receive-the-boosters

Hi and welcome to the community.

Please check the below link for your purchase related issue.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

bearwithme

Hello @happyretiree and a very warm welcome to our friendly King Community. I am sorry you had this problem. If you follow the instructions above, customer support will be able to make sure you get the purchase you paid for.

Just make sure you check Purchased items not received. 😊

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/310164/i-bought-the-15-99-booster-package-but-did-not-receive-the-boosters

hi dear welcome to our community

sorry for the inconvenience

please Read This 👇

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Please Contact Your in game support area.

You can contact here also 👇

https://soporto.king.com/contact

You may Asked Your Game ID Here

To know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.

Look at this 👇

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps have fun