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How can I get a refund or get the boosters that I recently purchased but did not receive.
hi dear welcome to our community
sorry for the inconvenience
please Read This 👇
Please Contact Your in game support area.
You can contact here also 👇
You may Asked Your Game ID Here
To know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.
Look at this 👇
Hope this helps have fun
Hello @happyretiree and a very warm welcome to our friendly King Community. I am sorry you had this problem. If you follow the instructions above, customer support will be able to make sure you get the purchase you paid for.
Just make sure you check Purchased items not received. 😊
Hi and welcome to the community.
Please check the below link for your purchase related issue.
@happyretiree Hi and welcome, The community does not deal with purchases as it contains your personnel details.
please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Or alternatively use the contact us at bottom of page (you will need you game ID for this) and they will help you with your problem
Hope this helps
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hi there I lost all my rewards due to internet loss. I tried to close and open my app get back my connection and it’s all gone the only thing that was available was my galaxy I won the rewards by completing the daily 6 day task
how do i get a level 14000 badge?
not sure how you get technical health but I won the pin event today. It says I won but I got none of the prizes which is supposed to be 120 gold bars and various boosters. How do I get help to fix this? This is a large loss in the game!
Aq wong jowo lur
Suddenly, yesterday, I started seeing the below pop up in multiple games. The first time, I tapped Claim, but it just kept popping back up over and over and over and you can't exit or back out of it. The game needs to be restarted entirely. I am seeing this in multiple games on Android.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…