No connection for rewards or to buy something.

Evenstar

On my phone I can Upgrade or buy stuff, but on my PC it will not connect to King to upgrade or do anything. I can play, but that's it.

Freddy_

@Evenstar Hi and welcome, please check you game is up to date and log out and restart your device, then log back in and see if this improves your situation, also if playing via an internet browser please clear the cache / history

Hope this helps

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/311364/no-connection-for-rewards-or-to-buy-something

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE and of course tell your Game ID there.

Thank you.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/311364/no-connection-for-rewards-or-to-buy-something

Welcome to the King Community.

In fact on the Kingdom Platform you will not get any new features or any updates because King is not doing any work on the Kingdom Platform.☺️

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/311364/no-connection-for-rewards-or-to-buy-something

Hi dear welcome to our community

please Clean Cache /History files of your device log out from game, Check for updates, Reboot the device And try to connect after few minutes.

Be sure you have good internet connection. you can switch on Wi-Fi.

If its not working please contact here 👇

https://soporto.king.com/contact

you may asked your game ID here to know your game id please read this 👇

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

hope this helps have fun