Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭Have a nice and safety day! Sugar Crush! 🍭
Hello @BoysMama and a very warm welcome to our wonderful King Community! As mentioned above, I believe you will have to go back to Microsoft support and see if they can help you. Since this is an issue where you haven't made the purchase yet, King Player Support won't be able to help you. They help players after a purchase has been made and a player didn't receive what they purchased or were charged twice etc.
Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is a guide to help you as you explore the various areas in the community!
Good luck and Happy Crushing!😊