Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
How can I fix this? It won’t let me buy anything. I updated to Apple iOS 14 now it won’t work. Phone is set correctly, payment method is correct too
Hi and welcome to the community.
From your statement as you mentioned that since you updated your ipad. So in my opinion as all your purchases are regulated by apple store i think you have to check this with apple support staff. I hope they will advise you better about this.
Thanks and have a lovely day.😀
Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hello @lorib805
Disconnect the game from Facebook (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari
(very important).
- Restart the device and try connecting the game back to Facebook.
(I too play the game thru FB)😊
@lorib805 Hi and welcome. There is currently an issue with some people being able to purchase from the store and connection problems.
Please see post below and please put your game ID in there
To clear cache, you would need to go to your browser settings depending on which browser you use
Thank you
I play through Facebook and also turn phone off nightly. How do I clear cache?
Hello @lorib805 and a very warm welcome to our wonderful King Community. I am sorry this is happening to you. I also sometimes use an iPhone and have the latest IOS 14 and am not experiencing this problem. Do you have the latest version of the app? Also make sure you clear your cache and turn off your phone for 10-15 seconds, then reopen the app and see if that has fixed the problem.
Also sometimes you see this problem if you have temporarily lost your internet connection. The games are sensitive to a strong and steady internet signal so even a temporary drop or loss of signal strength can make the game think you are playing off line, and that will not let you make purchases. If taking the steps above doesn't help, then try rebooting your router.
Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is a guide to help you as you explore the various areas in the community!
New here? Sign in or create an account to join the fun.
II have been playing this level since 3 days now and I have not been able to pass so I need assistance
I've been having trouble with trying to get to the next Ad, because every time I think the Ad is finished and I try to go to the next Ad, it takes me completely out of the game. So, then I lose my chance at the level, and the boosters that might have been able to help me. Any suggestions?
I lost almost 400 gold bars not knowing the reason. How may I know what was the reason or was there any system fault or something?
Estoy cansado que despues de ver un anuncio me eche del juego sin obtener la recompensa. Esto pasa demasiadas veces y me parece un fraude
On 28 of December I paid by paysafe 2.99 for a booster pack two times and neither received the booster nor got my money back. The same happened on 30 of December with a 3.99 booster once this time
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
