Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome to the community.
Very sorry about this issue but unfortunayely community dont deal with purchase related issues as it involves your personal information. So you need to contact directly player support from your game application. They have your purchase history and all game data and an action will be taken in your favour.
You may also use below link to contact them.
To know your id.