Save level

veana10

I can't connect to my face book account or my Gmail account what can I do ??????

Awlyes say there is error in conction.

I am in level 7758 in this divce 

When I tryed to move to another divce I lost my level in the new mobile and find me in level 1011 and found my gold bar as it is , me rank as it is 

I have played online many times before 

Please helpe me

I want to move my level to the new mobile

veana10

Screenshot_2020-09-29-09-58-50.png

Screenshot_2020-09-28-20-50-42.png

Screenshot_2020-09-28-20-50-20.png

Screenshot_2020-09-28-20-49-31.png

I can't connect to my face book account or my Gmail account what can I do ??????

Awlyes say there is error in conction.

I am in level 7758 in this divce 

When I tryed to move to another divce I lost my level in the new mobile and find me in level 1011 and found my gold bar as it is , me rank as it is 

I have played online many times before 

Please helpe me

I want to move my level to the new mobile

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/312934/save-level

Welcome to Sweet King Community! 👑

Here is following these steps that I hope this helps :

https://community.king.com/en/blog/discussion/177515/moving-game-progress-to-a-new-device

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/312935/save-level

Welcome to Sweet King Community! 👑

Oh! Sorry! You have duplicated post by your same thread :

https://community.king.com/en/candy-crush-saga/discussion/312934/save-level

You can continue to comment on that your thread while I will tagging Superstars close this thread as this thread has duplicated post :

@kiara_wael or @Sukanta_Biswas or @bearwithme

kiara_wael

Hi and Welcome to our Community

Already reply here

https://community.king.com/en/candy-crush-saga/discussion/312934/save-level

Double Account . Thanks

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/312934/save-level

Hi and Welcome to our Community

If you still get this message when connecting to your Facebook or King account, please email Player Support so they can check what the issue is in your game specifically and help you with a fix.

To send an email, please tap the Settings in the game and then the '?' to get to the Help Center where you can contact Player Support from.

If that doesn't work, please use the form here to send an email.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/312934/save-level

Hi and welcome.

Connection error is a very complex issue. Can you please show us a screenshot of the error message you are getting so that we can give you accurate advice.

See if you are getting this message.

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Freddy_

@veana10 Hi and welcome , unfortunately the error you are receiving the only fix at the moment for this is to uninstall and reinstall the game, If this is a mobile device you will lose any stored boosters and lives but will keep your level and gold bars

Hope this helps

veana10

I lost my level also

I try to log in from anther mobile and find me in level 1011

Freddy_

@Veana10 first try playing a level to see if it syncs correctly, if not follow the post below for help on getting your levels restored

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

hope this helps