Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Kathy_Abel Hi and welcome for any missing rewards you need to contact customer support as the community does not deal with purchases as it contains your personnel information.
Please go to game settings , help center, and send them a email and they should help you with this
Alternatively you can use the contact us below but you need your game ID for this
Thank you
Thank you for being a loyal player of Candy Crush Saga.
Your problem is not clear to me, so if you tell me a little more detail about your problem, we can explain the cause of your problem. However, for any purchase related issues you need to contact our player Support as no purchase related deals are made in our community.
Welcome to Sweet King Community! 👑
You can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Prizes are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭