Candy Crush Saga not loading properly in Facebook.

Mickey_Poland

I have not been able to play for days as I receive an error message saying 'You have experienced an error that we are working hard to fix. Please try again in a moment.'

My wife and daughter play on the same computer without any problem.

Any suggestions please.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/314669/candy-crush-saga-not-loading-properly-in-facebook

Thank you for being a loyal player of Candy Crush Saga.

At the moment some players are facing problems in the game due to some temporary error of Facebook.The problem has been reported to Facebook support from King and I hope the issue will be resolved quickly.

Thanks in advance for your patience and support. 

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/314669/candy-crush-saga-not-loading-properly-in-facebook

Welcome to Sweet King Community! 👑

There was a short outage on Facebook last night that may have affected the game not loading. This should be fixed now, but if you still have issues loading the game, please check the page HERE for help.

But you can download this game then save your progress (Mobile Devices) :

🍬Candy Crush Saga: play it HERE !

Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/314669/candy-crush-saga-not-loading-properly-in-facebook

Hi and welcome to the community.

Please clear cache /history of your browser and restart your device and try again.

If that is not working try to change your browser. Like if you are playing through chrome then try with firefox or edge.

Thanks.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/314669/candy-crush-saga-not-loading-properly-in-facebook

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-or-not-loading-on-pc-facebook

Freddy_

@Mickey_Poland Hi and welcome, This has been popping up for a few people with different king games since Facebook platform update but the standard trouble shooting tips seem to work

Please check your browser is up to date and clear your browser history , then log out and restart your device and log back in. see if this resolves your issue, it may give you the same error message first time so then just refresh the page

Thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/314669/candy-crush-saga-not-loading-properly-in-facebook

Thank you for being a loyal player of Candy Crush Saga.

At the moment some players are facing problems in the game due to some temporary error of Facebook.The problem has been reported to Facebook support from King and I hope the issue will be resolved quickly.

Thanks in advance for your patience and support.