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Help me with candy crush

elizabethhulsey
elizabethhulsey Posts: 93

Level 3
edited October 2020 in Support

I've tried to post screenshots of my level and of the problem I'm having when I send for lives and I can't figure out how

Best Answers

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @elizabethhulsey Hi and welcome. to attach screenshots or documents see below

    image.png

    Currently there is an issue with sending and receiving lives which is being investigated, but at present we have no time frame on a fix for this

    Thank You

  • bearwithme
    bearwithme Posts: 16,738
    edited October 2020 Answer ✓

    Hello @elizabethhulsey and a very warm welcome to our wonderful King Community. You also might find this link HERE useful in figuring out how to post a screenshot.

    As mentioned above - quite a few players are still having issues with sending and receiving lives, you are not alone with this issue. The studio is aware and has been working with Facebook to try and resolve this issue. Hopefully you will be able to send and receive lives again soon.

    I notice that you have just begun exploring the community. I would like to share a guide to help you as you explore the various areas in the community!

    Good luck and Happy Crushing!😊

  • aijaziqbal
    aijaziqbal Posts: 8,884
    Answer ✓
    https://community.king.com/en/candy-crush-saga/discussion/314807/help-me-with-candy-crush

    Hi and welcome to the community.

    A lot of players are suffering from this issue. The matter is related to facebook and already reported. Hopefully it will be settled down soon.

    Thanks.

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