Froze up

mssia

Made a purchase to continue game...purchase was successful then the game froze up! I was about to beat the level

_Elsa_

Hi @mssia welcome to our community. There is a lot to see and many things to do in the community, so I am offering you a link below to help you find your way around. If you have any questions, please don’t hesitate to ask. Tag one of us by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold.

A guide to help you locate the different areas in the community!

The Community now welcomes the Help Center!

You are posting a game level issue in the discussions area. For future use, please post any game issues in the support area here. Also if you need to report any purchase issues you will have to complete the contact form to report it to Player as we cannot handle purchase issues in this community since it involves sensitive data and require personalized support.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/315361/froze-up

Hi and welcome to the community.

I hope the above help must have helped you. To avoid freezing or crashing in the future please follow the tips in below link.

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

And for broken purchases please check this link.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Thanks