can I get a refund!?

Darlene_Nielson

I made a purchase on oct 22 2020.My paypal was charged $4.99! I did not recieve any items! How can you resolve this?

Mary_Kay

Please read this for help with your problem purchase. Of course you can get a refund.

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/315974/can-i-get-a-refund

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

For further assistance, please feel free to write back to us. We'll be happy to assist you.

Thank you.😊

Freddy_

@Darlene_Nielson Hi and welcome, I am sorry to here you had a problem with a purchase , but unfortunately the community does not deal with purchase issues

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps