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Not getting gold bars rewards

steven21
steven21 Posts: 6

Level 2

edited October 2020 in Support

I’m winning races but not getting gold bars rewards????

Answers

  • kiara_wael
    kiara_wael Posts: 157,073


    Hi and Welcome to our Community

     If you miss a reward from any other feature, please report this this to our Player Support Team here. and tell your Game ID there.

    The screen shots are from all stats features and there are no rewards given from those.

    Thank you.

  • Freddy_
    Freddy_ Posts: 68,477

    @steven21 Hi and welcome. Please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache

    For any missing rewards

    Please email Player Support directly from the game.

    When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

    Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email

    or alternatively you can use the contact us below but you need you game ID for this



    Hope this helps

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