Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome to the king community.
Very sorry about your hacked account.
Please note that as your game is connected to your previous account (which was hacked). It can not be connected to a new facebook account. Each game can only be connected to one facebook account only. So in your case now you have only 2 options.
1. You can play with your old account if you can access old account.
2. You create a new account restart your game and tell us your game id and your progress level and we will request our CM to manually restore your progress.
Thanks.
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Your original game progress has been lost since your old Facebook was blocked and cannot be restored.However, we can restore manually lost levels to your new account.
Please connect Candy Crush Saga with the new Facebook then tell us your new Game ID here and tell us what level you were at.
Thanks!