How to get to my account ?

Question

My candy crush account was through my Facebook account ( I can no longer accesss it )    .. it was hacked and I had to create a new Facebook account.  How do get to my progress on candy crush ?

Sukanta_Biswas · Answer

https://community.king.com/en/candy-crush-saga/discussion/316516/how-to-get-to-my-account

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Your original game progress has been lost since your old Facebook was blocked and cannot be restored.However, we can restore manually lost levels to your new account.

Please connect Candy Crush Saga with the new Facebook then tell us your new Game ID here and tell us what level you were at.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Thanks!

aijaziqbal · Answer

https://community.king.com/en/candy-crush-saga/discussion/316516/how-to-get-to-my-account

Hi and welcome to the king community.

Very sorry about your hacked account.

Please note that as your game is connected to your previous account (which was hacked). It can not be connected to a new facebook account. Each game can only be connected to one facebook account only. So in your case now you have only 2 options.

1.  You can play with your old account if you can access old account.

2.   You create a new account restart your game and tell us your game id and your progress level and we will request our CM to manually restore your progress.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Thanks.

Freddy_ · Answer

@Vicslic1 Hi and welcome, Please see post below for help on getting your levels restored on your new account

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thank you