Account syncing

drakofirefly

I have candy crush saga and it is linked to my old Facebook account.

I have had to make a new FB and need to know if I can some how sync my game to an email instead. I don't want to lose my 359 levels 😭

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/317262/account-syncing

Hi and welcome to the community.

You need a PC to do this.

iQuite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again.

To sync your progress with King.com, please complete the following steps:

• Go to the King website at King.com
• Log in using your existing King profile, or create a new King profile if you don't already have one.
• Click on the ‘Settings’ icon
• Select ‘Account’
• You will be prompted to confirm your password
• Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information
• Once complete, your progress will be updated across all King games on King.com

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/317262/account-syncing

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/kb/articles/264-how-can-i-sync-my-facebook-and-king-accounts

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/317262/account-syncing

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

You can only sync your old game with a Kingdom account, but your old Facebook must be active. If your old Facebook account is not active, you will not be able to sync the progress of your game to the Kingdom account. It will not be possible to transfer the original game to another Facebook.

In your new account, lost levels can be manually restored, so connect the game to the new Facebook and let us know your new game ID here.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Thanks!

Crazy Cat Lad

Hi @drakofirefly and welcome to our Community!

It is not possible to sync or transfer a game from a Facebook account to another.

What I can do is to manually restore the levels to the same level on your new Facebook account.

Please post your Game ID from your new Facebook and I'll move you to level 359 on that account.

How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.