Why do my gold bar banks keep disappearing

letsgo

I had a bank with about a48 gold bars where did it go?

Spinnifix

Hello and welcome to our beautiful community

The piggy bank comes and goes. Please don't worry. It'll come back. Only you have to buy it to get the gold bars.

Otherwise ignore it !!

Good Luck

Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck

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Freddy_

@letsgo Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue.

The community does not deal with gold bar issues

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/317417/why-do-my-gold-bar-banks-keep-disappearing

Hi and Welcome to our Community

Make sure Check app update - Log out game - Restart Device - Open game and Log in.

Try report this to our Player Support Team here. and tell your Game ID there.

Mr_Peely

https://community.king.com/en/candy-crush-saga/discussion/317417/why-do-my-gold-bar-banks-keep-disappearing

Hi and welcome to the Community!

The piggy bank feature comes and goes so don't mind about that. If you had collected gold in the bank you can't retrieve them if you haven't bought it.

Have a great day!

Mary_Kay

My piggy bank takes a break and disappears sometimes too. I just ignore it because I am not interested to pay for those gold bars. It will come back and then you can pay for those gold bars if you wish.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/317417/why-do-my-gold-bar-banks-keep-disappearing

Hi dear welcome to the community.

Piggy bank is a bonus optional feature and not permanent part of the game. Therefore there is no guarantee that it will always be available in your game. Infact like all other bonus features it may appear, disappear or simply be replaced any time.

It may also be unavailable due to some temporary error and will be back soon.

Thanks.