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I brought a $5.99 pack and never received it
@wnwkb272 Hi and welcome. please check you game is up to date Also if playing via an internet browser also clear your browser cache and log out and restart your device, then log back in and see if this forces your purchase in to your game
For any missing purchases
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
Hi and Welcome to our Community
Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchasesÂ
