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How do I change my email I gave wrong email
ellacarr514
Posts: 3
Level 1
in Support
I put wrong email on my candy crush account how do I change it to ellencarr514@yahoo.com
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Answers
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@ellacarr514 Hi and welcome, Is it a king or facebook account
please can you also edit your email out of the post as this is your personnel information and could be open to abuse
Thank you
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Hi and Welcome to our Community
and edit your post . Dont put your personal data like email address .Thank you
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Hello team
Initially, I entered the wrong email id by mistake when I set up my candy crush account. Now I forgot my password as well.
I am unable to login into another device. I tried hard to reach up to the level.
Kindly help me in changing the email and get back my account.
Game Id: 10297052295
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Welcome to the King Community š„°
Kingdom account creation with wrong email is not possible so your game was saved in device memory as a guest account. However, you will not be able to recover your original game progress but you can manually recover game progress by creating a new account. That means you can start playing from level 1435 on your new account and if you want that then let us know and we will give you the next steps.
Thank you.
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Thanks for your response.
I would like to create a new account and play from the current level.
Yesterday I have completed till 1457th level.
Starting either from the 1435 or 1457 level is fine.
Please let me know the further steps to do manually.
Thank you
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Thanks for your response.
I would like to create a new account and play from the current level.
Yesterday I have completed till 1435th level.
Please let me know the further steps to do manually.
Thank you
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Please contact our player support from the game and they will manually restore your game progress.
Go to the game's Start Menu, then Settings - Help Center - Game progress - Game did not save - Contact us and send them an email.
Be sure to mentionĀ in the email, what level you were.
Also more detailsĀ HERE.
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Hi
I have successfully restored my level to the new account.
Thanks for your support.
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Thank you for sharing the good news!
Please do not hesitate to get back to us in case you find any difficulties.š
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Hello team
Initially, I entered the wrong email id by mistake when I set up my candy crush account. Now I forgot my password as well.
I am unable to login into another device. I tried hard to reach up to the level.
When I go to settings- help centre- game progress etc on my IPad it says it cannot connect.
Kindly help me in changing the email and get back my account.
Game Id: 12653218519
Levels completed: 956
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