Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
How do I change my email I gave wrong email
Answers
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Hello team
Initially, I entered the wrong email id by mistake when I set up my candy crush account. Now I forgot my password as well.
I am unable to login into another device. I tried hard to reach up to the level.
Kindly help me in changing the email and get back my account.
Game Id: 10297052295
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Welcome to the King Community 🥰
Kingdom account creation with wrong email is not possible so your game was saved in device memory as a guest account. However, you will not be able to recover your original game progress but you can manually recover game progress by creating a new account. That means you can start playing from level 1435 on your new account and if you want that then let us know and we will give you the next steps.
Thank you.
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Please contact our player support from the game and they will manually restore your game progress.
Go to the game's Start Menu, then Settings - Help Center - Game progress - Game did not save - Contact us and send them an email.
Be sure to mention in the email, what level you were.
Also more details HERE.
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Hello team
Initially, I entered the wrong email id by mistake when I set up my candy crush account. Now I forgot my password as well.
I am unable to login into another device. I tried hard to reach up to the level.
When I go to settings- help centre- game progress etc on my IPad it says it cannot connect.
Kindly help me in changing the email and get back my account.
Game Id: 12653218519
Levels completed: 956
