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🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Why did I lose my boosters?
Best Answers
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Hi and Welcome to our Community
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.
Please read links bellow about lose booster!
Or please report this to our Player Support Team here
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@andreaisabelcl Hi and welcome, In the case of mobile devices your boosters are stored on the device itself. So if your game or device crashes your uninstall or even change device, your boosters are lost /not transferable. Unless you had any unused purchased boosters and then customer support may help you with these
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
Answers
-
Hi and Welcome to our Community
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.
Please read links bellow about lose booster!
Or please report this to our Player Support Team here
-
@andreaisabelcl Hi and welcome, In the case of mobile devices your boosters are stored on the device itself. So if your game or device crashes your uninstall or even change device, your boosters are lost /not transferable. Unless you had any unused purchased boosters and then customer support may help you with these
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
