Treat Calendar freezing the game

Freddy_

@Dwin Hi and welcome, As stated above the issue is being investigated but we will have to be patient

For facebook game try logging out the game and clearing the browser history and then restarting your device and see if this solves the issue

For android device, clear the cache from the app store and then log out and restart your device and see if this helps

For iphone ipad, try clearing the cache in safari and log out and restart your device to see if this helps

If this does not work the only option at present is to wait for a fix or to reinstall

Thank you

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/320320/stuck-on-treat-calendar

Hi dear. Welcome to the community.

The matter is known to the studios and being worked out. Hopefully soon it will be fixed.

Thanks.

Greymane

Apparently the only way to sort it is reinstalling but i am not recommending that because of loss of boosters. So i guess just restart your games and be patient for a solution.

Romadean

My treat calendar is frozen on both my Android phone and tablet. The phone problem occurred November 25, the tablet on November 25. Please help.

Freddy_

@Romadean Hi and welcome, The issue has been reported and we are awaiting news on a fix for this at present.

You can try logging out and clearing the cache of your game and then restart your device and log back in and see if this solves the issue

There have been people saying reinstalling solves the issue but if you do this you will LOSE any stored BOOSTERS and LIVEs

Thank You

Greymane

Hiya there @Romadean please be patient and lets hope this problem gets resolved soon. It is probably a bug with the current update and it is being investigated.

Romadean

My treat calendar is frozen, back button won't wo6. This prob6is on both my Android phone and tablet. As of November 25. Please help.

Freddy_

@Romadean Hi you have already posted this question so this one will be closed down as a duplicate post

@kiara_wael

Greymane

Hiya there again @Romadean Your queries have already been answered in the other post you made. But anyway the problem will be resolved soon so be patient.

kp1388

This happened to me. I saved my progress and reinstalled the app and all of my boosters were lost! SUPER disappointing. I don’t hoard my boosters but I got a few good ones for passing a major milestone and never got a chance to use them... such a bummer. Would love to see them get restored or give some free boosters for this mess.