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I cannot sign into my account, the store, or anything. It tells me there is a connection error and has been this way for weeks.
Hi and Welcome to our Community
Make sure update your Apps . and please check this page
hi dear welcome to our community sorry for the inconvenience
please clean cache /history files of your device log out from game reboot your device And Try to connect after some time.
Be sure you have updated version of the game and Have a good Internet connection Also.
Hello there @KT131313 and @missielillie and good day to both of you.
Please be informed that the connection error is an on-going issue that affects the game on intermittent basis. However, fix is still in progress.
Do try this method once a while, whilst on the game, disconnect your device from the internet, wait for several seconds or more, then reconnect your device to the internet. Wait for all the images/icons in the game to be properly loaded before playing a level.
Go to the event/shop tab to check on the accessibility.
Please let us/me know if you need help with other issues in the game.
Thank you ☺️
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Check if that is your problem?
Thanks!
I am having a connect error problem
Yes I have tried that, no luck. Checked all my phone settings too.
Have you tried logging out, updating your game and restarting your device? If not see if that helps.
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this level is different to what’s on line. Need help with this level. No money or boosters. Help please.
As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? I read in a different comment on player page it needs yellow candies and no yellow candies show up?
It took over 400 gold bars to pass this level. How do I get some of that back? Totally ridiculous. If there are any more of those and I’m done.
thx
I've been having trouble with trying to get to the next Ad, because every time I think the Ad is finished and I try to go to the next Ad, it takes me completely out of the game. So, then I lose my chance at the level, and the boosters that might have been able to help me. Any suggestions?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…