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I cannot sign into my account, the store, or anything. It tells me there is a connection error and has been this way for weeks.
Hi and Welcome to our Community
Make sure update your Apps . and please check this page
hi dear welcome to our community sorry for the inconvenience
please clean cache /history files of your device log out from game reboot your device And Try to connect after some time.
Be sure you have updated version of the game and Have a good Internet connection Also.
Hello there @KT131313 and @missielillie and good day to both of you.
Please be informed that the connection error is an on-going issue that affects the game on intermittent basis. However, fix is still in progress.
Do try this method once a while, whilst on the game, disconnect your device from the internet, wait for several seconds or more, then reconnect your device to the internet. Wait for all the images/icons in the game to be properly loaded before playing a level.
Go to the event/shop tab to check on the accessibility.
Please let us/me know if you need help with other issues in the game.
Thank you ☺️
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Check if that is your problem?
Thanks!
I am having a connect error problem
Yes I have tried that, no luck. Checked all my phone settings too.
Have you tried logging out, updating your game and restarting your device? If not see if that helps.
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Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
When watching als normaal gives a bonus, but now whe I watch an add it Just continues the game not geving the promised extras
I have been playing since 2020 and yesterday I opened the game to level 1 !!!! I can’t remember what level I was on but definitely over 600 …
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…