Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I cannot sign into my account, the store, or anything. It tells me there is a connection error and has been this way for weeks.
Sign in or register to leave a comment and join the conversation.
Hi and Welcome to our Community
Make sure update your Apps . and please check this page
hi dear welcome to our community sorry for the inconvenience
please clean cache /history files of your device log out from game reboot your device And Try to connect after some time.
Be sure you have updated version of the game and Have a good Internet connection Also.
Hello there @KT131313 and @missielillie and good day to both of you.
Please be informed that the connection error is an on-going issue that affects the game on intermittent basis. However, fix is still in progress.
Do try this method once a while, whilst on the game, disconnect your device from the internet, wait for several seconds or more, then reconnect your device to the internet. Wait for all the images/icons in the game to be properly loaded before playing a level.
Go to the event/shop tab to check on the accessibility.
Please let us/me know if you need help with other issues in the game.
Thank you ☺️
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Check if that is your problem?
Thanks!
I am having a connect error problem
Yes I have tried that, no luck. Checked all my phone settings too.
Have you tried logging out, updating your game and restarting your device? If not see if that helps.