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I dont have an internet connection

rdp1951
rdp1951 Posts: 7

Level 2

edited December 2020 in Support

so guess this really isn't support--no answern to my question yet

Best Answers

  • Freddy_
    Freddy_ Posts: 68,477
    edited December 2020 Answer ✓

    @rdp1951 The issue is not that you have no internet /wifi, . it is an issue with the connection from your device to the king game servers. There can be many reasons for this from simple server issues to more complex issues.

    Can you provide a screenshot of any error messages you are receiving

    Thank you

  • _Elsa_
    _Elsa_ Posts: 37,304
    Answer ✓

    Hi @rdp1951 welcome to the community. I see that you have received some responses to your question. I'd like to ask you if you are playing on computer (Windows 10) or mobile device? Are you playing through Facebook or King? Sometimes there are issues with Facebook so if that is how you are playing the game, please try through King to see if that helps you. If you don't have a King account here are some steps to help you create it: How to connect to the King account.

Answers

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