Where are my extra moves for my last 2 purchases

samgem64

I bought extra moves, 2_@$1.99 each today. Did not get them.

Freddy_

@samgem64 Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache

For any Purchase issues

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/324666/where-are-my-extra-moves-for-my-last-2-purchases

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Thanks!