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Answers
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@Pditty Hi and welcome, If you still have access to your facebook you can sync it with a king account before getting rid of it
Can I sync my progress between Facebook and King.com?
Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again.
To sync your progress with King.com, please complete the following steps:
- Go to the King website at King.com
- Log in using your existing King profile, or create a new King profile if you don't already have one.
- Click on the ‘Settings’ icon
- Select ‘Account’
- You will be prompted to confirm your password
- Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information
- Once complete, your progress will be updated across all King games on King.com
If you do not have access you will need to create a new king account and get your levels restored manually by customer support
Thank You
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Hello and welcome to the community.
If you had saved the game with your email address at some point, then the levels should be saved on your King account. Simply log back in to your King account instead of Facebook to get the levels back. If you can't remember the password on your account, please tap the link below the password field to reset it.
If the game wasn't saved on any account, Player Support can restore your levels manually.
First make sure the game is connected to the Facebook or King account that you want to use in the game from now on. Then click the link below:
Choose a topic and you'll find the 'Contact us' in the bottom of the page. Send an email to Player Support from there so they can help you you and manually restore the levels. Please remember to mention what level you were on so Player Support can restore the game right away.
Make sure to comment with your Game ID.
Thank you.
