Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I'm sorry this happened to you @magiordano49! It seems to be an issue for many players. There was a discussion some time ago about it that may be helpful to you. Here's the link:
Welcome to the friendly King Community.
If you have previously saved the game on Facebook or Kingdom, your game progress is safe and you will get back game progress by logging in to the game again. This means that game progress will be returned as soon as you log in with your old log in Id in a computer browser or app.
Also there is no Newbie in the game account, since you are new to the Community you got Newbie status and there is no connection of Community account with the game or game account.
Thanks!