Lost gold bars after reconnecting to Facebook

candykiller12345

I reconnected to Facebook so I was able to gift lives to friends, suddenly my gold bars went from 218 to 75 and a lot of boosters were missing and all progress for tickets on rockets were gone. What can I do to fix this? I don’t understand why this happened. My id is 1636179602

Freddy_

@candykiller12345

Hi and welcome, unfortunately the community can not deal with gold bar issues

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps