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won 5 free life but did not receive them
Best Answers
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Unfortunately, that doesn't help if you have 5 lives, or lives indefinitely, the lives won expire. Only 5 can be saved. With players at the top there are sometimes 6, due to the win sreak. However, lives received from other players are saved for later. You can pick them up later.
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Unless someone like @Freddy_ knows different you can't have more than five lives at a time. If you purchased your unlimited lives at a time when you already had a full set of lives then any lives you won would just be wasted. lives won aren't added to your timed unlimited lives and any number of lives that would result in you ending up with more than five lives are lost and aren't stored anywhere.
Answers
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@creswell Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue.
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
https://soporto.king.com/contact
Hope this helps
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Unfortunately, that doesn't help if you have 5 lives, or lives indefinitely, the lives won expire. Only 5 can be saved. With players at the top there are sometimes 6, due to the win sreak. However, lives received from other players are saved for later. You can pick them up later.
-
Unless someone like @Freddy_ knows different you can't have more than five lives at a time. If you purchased your unlimited lives at a time when you already had a full set of lives then any lives you won would just be wasted. lives won aren't added to your timed unlimited lives and any number of lives that would result in you ending up with more than five lives are lost and aren't stored anywhere.
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@Alienscar Hi, Yes i totally misunderstood the question lol, but do not think it would matter with this issue if you had full lives but some test groups of players do have up to 8 lives when they have the one extra life from master trophy feature. Not me but have seen a couple in the community with it
