facebook games

kokolali

When is this game going to be fixed to play again on facebook? It has been down for nearly a month

kiara_wael

Hi and and welcome to our Community!

If the steps HERE doesn't help, please play via the Windows app instead until the game is working for you again.

You can download the Windows app from HERE if you have a Windows PC, when opening the game, connect it to your Facebook to sync all levels.

kokolali

It was not helpful

6Brownsugar9

use different browser than connect to Facebook and enjoy your games

hope its helpful

https://www.youtube.com/channel/UCWTpA5FkPHaqnyOvqTBX5oA

6Brownsugar9

https://community.king.com/en/candy-crush-saga/discussion/comment/1586606#Comment_1586606

https://www.youtube.com/channel/UCWTpA5FkPHaqnyOvqTBX5oA

use different browser than connect to Facebook and enjoy your games

Freddy_

@kokolali Hi and welcome,

I do not have any issues or know of any issues with the game not working on facebbok. If you have done the standard troubleshooting. Checked browser is up to date, log out and clear the cache from your browser. restart your device and then log back in

If this does not resolve your issue. you can

Try another browser to see if this helps

Download the win 10 app version of the game, far more stable platform

Contact customer support to see if they can help you with your issue

https://soporto.king.com/contact

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/338900/facebook-games

Welcome to the friendly King Community.

There are no problems with game loading on the Facebook platform at the moment and since you have been experiencing this problem for about 1 month, you should try to solve it by following some Troubleshooting steps of the browser.

If you can't find a solution through the steps above, show me the full screenshot of the problem you are experiencing while loading the game.

Thank you.