Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
facebook games
Answers
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@kokolali Hi and welcome,
I do not have any issues or know of any issues with the game not working on facebbok. If you have done the standard troubleshooting. Checked browser is up to date, log out and clear the cache from your browser. restart your device and then log back in
If this does not resolve your issue. you can
Try another browser to see if this helps
Download the win 10 app version of the game, far more stable platform
Contact customer support to see if they can help you with your issue
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Welcome to the friendly King Community.
There are no problems with game loading on the Facebook platform at the moment and since you have been experiencing this problem for about 1 month, you should try to solve it by following some Troubleshooting steps of the browser.
If you can't find a solution through the steps above, show me the full screenshot of the problem you are experiencing while loading the game.
Thank you.
