Help me

rinshe

Why U cant give my weekly 24 hr unlimitted powerups and booster...pls give back my weekly offer

rinshe

Pls give back my offer

Or reply me why you not give that

rinshe

Pls pls pls

rinshe

Iam your regular player

Pls give me my weekend 24 hr offer

rinshe

Totaly upset

Crazy Cat Lad

Hi @rinshe and welcome to our Community!

Did you have an issue with a purchase or what exactly went wrong?

You can find help on most issues on the page here:

https://community.king.com/en/candy-crush-saga/discussion/247714/are-you-experiencing-issues-with-the-game-check-here-before-posting-in-support

Freddy_

@rinshe Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue.

For any missing rewards

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

rinshe

User id

12429114364

This is my candy id

My weekly 24 hr unlimitte booster and powerups

Not give this week

Pls give me back

Freddy_

@rinshe Hi Again,

You will need to click on the support link as only customer support can help you. We cannot help with purchase issues in the community

rinshe

That was a weekly free package for 24 hr

Pls give back to me

Freddy_

@rinshe We cannot do this in the community, all we can do is help and advise only customer support can help you with this