My 16 bars were taken when I asked to pay 10 more to continue play. play was not honored.

Chaunb

16 bars where taken from me when I requested to play for another 10 bars.

Normally1

https://community.king.com/en/candy-crush-saga/discussion/340877/my-16-bars-were-taken-when-i-asked-to-pay-10-more-to-continue-play-play-was-not-honored

I've also had issues

Normally1

I've also had some issues with receiving gold

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/comment/1628452#Comment_1628452

Hi and welcome to the community.

Please follow the below link to solve your purchase issues.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

thanks.

Freddy_

@Chaunb Hi and welcome,

If you continue a game it is 10 gold bars for the first continue, If you choose to continue for a second time that goes up to 16 gold bars. So did you continue a second time.

If not please contact customer support so they can look into your issue

https://soporto.king.com/contact