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Swert cinema not working since month ago
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Welcome to Sweet King Community! š
Which King's game are you asking this problem? š¤
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
You can also ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :
Excel SpreadsheetĀ (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)
Whilst you are here, youĀ click on spoiler warning button hereĀ then readĀ full definitionĀ aboutĀ GuideĀ (Help you find your way around King Community),Ā Excel SpreadsheetĀ (Support, Discussion, Contests, Ideas, Videos, etc.) andĀ More TopicsĀ šš
You can check out thisĀ guideĀ as it will help you find your way around KingĀ Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.
Excel SpreadsheetĀ (Support, Discussion, Contests, Ideas, Videos, etc.)
You can also checkĀ Want to subscribe on Tagging List of King's Games and More TopicsĀ asĀ received your tags on your notificationsĀ when contests and more exciting threadsĀ releasedĀ if youĀ want to subscribe. And also checkĀ Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTRĀ as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. š
If you have any questions, please ask any one of theĀ Game ModeratorsĀ or our Hub ModeratorsĀ @ElsaĀ orĀ @wykoon. To tag them, click the @ symbol and then type out our name.Ā A drop box will appear, click on the correct nameĀ your tag should now be showing up in bold orĀ simply click on the "Quote" function right below our message box so we get your notification.
Have a nice and safety day! š
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@tsheringyangzom Hi and welcome,
Check your device and game are up to date, log out and clear the cache from your app store or browser, restart your device and log back in and see if this resolves your issue.
Please note that although you have the sweet cinema feature that sometimes the add take a break in the game or there are temporary issues with some ads , so you may not always be able to receive ads
Thank you
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Hi and Welcome to our Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features (Sweet Cinema) might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.
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Hi @tsheringyangzom Is the Sweet Cinema still shown in your Events? If it is then what Freddy says is correct. Sometimes you get to watch an advert after every level you complete, but sometimes it only works once in an Episode (15 levels). Also it doesn't always work as it should. If you look at my screenshot you can see that it says open. Normally when it says open you click it and you get to watch an advert. Other times though you click it and it says come back later. When this happens I find that you have to go back to your map screen and click the Sweet Cinema again. You will find that you have to do this three to four times before you get to watch an advert.
Also I have noticed that the open sign on the Sweet Cinema isn't always displayed. That is, if you see a one displayed on your event button, but can't see which Event is to be opened then I have found that this generally means that the Sweet Cinema is ready to watch.
Long story short, clear your app cache regularly, and don't expect the Sweet Cinema to work the first time you select it. Select it multiple times.
