Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to the King Community.
Your game progress will be safe since you saved the game progress through an account and HERE are the steps you can take to get your game progress back.
Moreover, if you are using different Facebook on the same device, you may also face this problem, meaning that you have connected the game to another Facebook.
In that case these steps will help you to get your game progress back.
If you do not find any solution, please let us know again.
Thank you!