Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
๐ถ๏ธ๐ฌ Hot & Sweet right now in Candy Crush Saga!
๏ปฟ โ Connection Issues All Games - More info HERE
New Year - New device? ๐ฑ Check out how to sync it! Android ๐ค | Apple ๐
New Year - New device? ๐ฑ Check out how to sync it! Android ๐ค | Apple ๐
Why do i keep getting asked for my date of birth?
Answers
-
Lazy Vampire. Mine is through the app and not FB so have been completely shut out. No option to make any changes now. ๐ข
0 -
Day 2 of not been able to play, so all my daily plays will have gone back to beginning. So not happy King.com. I play numerous times a day, miss playing. Please get rid of request until its sorted, or sort out asap.
0 -
Hi Lorcaz and Shelb81 - I have found a way to get past this bloody screen, try after putting in the day date part press return, I did this through sheer frustration and it turned the continue button green. Hope it works for you and anyone else who manages to read this message.
1 -
I play using Microsoft Edge, so tried Chrome. When you come to where it says year, month, date, use drop down on Month, but manually put in others, I was using the up/down to scroll to relevant numbers. Did this on Chrome, let me in, went to Edge to try same thing, but it automatically loaded has usual. Hope this helps.
1 -
Mandi thanks for your instructions which worked a treat for me. ๐
1 -
Mine is an app on a tablet so can't do any of the above as been locked out
0 -
I'm going to give that a try, thanks for the tip. I get the same message with Pet Rescue BTW.
0 -
How are you all able to bring up the date of birth screen again?
I'm on a app on a tablet and have been locked out.
0 -
I am on a laptop, so all I do is select Candycrush and the message about my date of birth keeps coming up, I can hear the game tune in the background. However I tried what LazyVampire suggested, highlighted my day of birth pressed enter and hey presto the continue button turned green and I am back playing again.
0 -
Year of birth should be enough data required. The fact that any date can be inputting without verification makes the new prompt to play pointless. Players have already complained that a wrong (underage) date stops them from playing the game.
More worryingly is King's ability to securely hold personal details. This forum is full of players complaining about bugs in the games.
I freely admit that I have given my birth year but all other data is incorrect.
1
