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Why do i keep getting asked for my date of birth?
Answers
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Hello @Linda_32SWIM44 because you entered the date as 'todays' date the system now thinks you are too young to play Candy games. All you can do is contact King Support and hope that they actually help you.
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I was asking because if you are over 13 and put in the correct date of birth then it sounds like a glitch with the game.
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This age control is now being rolled out since you will need to be at least 18 years old to be able to play all King games. If you are over 13 years old, you can play most of the King games with the approval from your legal guardian.
When entering your date of birth and you don't accomplish this, then the game will be blocked.
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It is asking me for mine too, but when I put the date in ( many many moons over 13) the continue button does not highlight so cannot press it.
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There's definitely a glitch then. I had an email from them saying the new age restriction regulations don't come into effect until 2nd September so really this should be removed until the technical issues have been resolved
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Mine is the same, so unable to play, not happy.
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I love candy crush
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But very tough to play 2943rd level
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I just replied to another post about this, but then I went to FB and tried again. In my frustration I tried a couple of things. I put my cursor at the number of my birthday and pressed enter a couple of times. Then the "continue" button changed to green and I was able to play.
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