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Comments

  • siya2809
    siya2809 Posts: 1

    Level 1

    Dhan

  • 1234Candy5678
    1234Candy5678 Posts: 5

    Level 2

    Candy Crush Saga Shop is not working

  • boustani
    boustani Posts: 1

    Level 1

    المملكة المغربية

    Kingdom of Morocco

  • DIP12
    DIP12 Posts: 5

    Level 2

    Why ads are not coming in may game from last few week start it again or i m going to stop playing. Please solved this problem as soon as possible

  • dreyzcc
    dreyzcc Posts: 1

    Level 1

    Hi there, was trying to claim my reward of 100hc from the event (which I was #1) with over 200k purple candies, however when I click claim I was only credited 1 hammer. Pls advise

  • Diamond_Lim
    Diamond_Lim Posts: 167,033

    As wykoon the Community Hub Moderator suggested to solve this issue 👇

    The loading issue may be due to the app/game not properly connected to the game server. It may be caused by unstable network connection or game server not working properly.

    Thus, do try to exit game to the game page, disconnect from internet, wait for few seconds before reconnecting back to the internet, click on the play button and play a level. After that, go to the shop tab and start your purchase.

    Please also check that you have not make any in-app restriction in your device. To deactivate restriction, please read here and select the applicable topic, then do the opposite as the article is about restricting in-app purchase.

    I hope my answer above give you some insights in solving your issue. 👆😉

    And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉

    ⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!


    The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉

  • pritish
    pritish Posts: 1

    Level 1

    India

  • Kimberlykata
    Kimberlykata Posts: 1

    Level 1

    Pennsylvania

  • xGAURAVTHAKURx
    xGAURAVTHAKURx Posts: 1

    Level 1

    hello , this game is better for timepass and enjoyful .

    thanks....

  • MBSU
    MBSU Posts: 1

    Level 1

    Fine game. I passed 5000 some monts ago

Hey! Would you like to give us your opinion?